About Jackie

Hi, I'm Jackie

I've spent over 25 years working in care, and I bring that same calm, patient approach to every ear wax removal visit. My aim is simple: professional ear care that feels comfortable, safe and easy, in your own home.

Portrait of Jackie, founder of JC Micro Suction Ear Wax Removal

Why I started JC Micro Suction Ear Wax Removal

For me, it's never been just about removing earwax. It's about caring for people.

Throughout my 25+ years working in care, I have seen time and time again how people suffer in silence because they feel anxious, frightened or simply unable to attend medical appointments.

I've also witnessed the challenges faced by care homes when arranging appointments for residents. Mobility difficulties, transport arrangements and staffing pressures can turn a simple appointment into a stressful experience for everyone involved.

I knew there had to be a more comfortable, compassionate and personal way.

After spending so many years caring for others, I knew I wanted to build a business that would allow me to continue making a difference in people's lives.

That's why I started JC Micro Suction Ear Wax Removal.

By providing a fully mobile service, I can visit clients in the comfort, privacy and familiarity of their own homes, care homes or supported living environments.

Every client is an individual. Every client matters.

I firmly believe that everyone deserves to be treated with dignity, respect, kindness and patience.

I deliberately allow plenty of time between appointments because I never want anyone to feel rushed, uncomfortable or like they're just another appointment in my diary.

Some people need extra reassurance. Some need a little more time. Others simply appreciate a friendly face, a conversation and someone who genuinely listens.

And that's absolutely fine. Because care should always be centred around the person, not the clock.

With over 25 years of care experience and 3 years of ENT experience, I bring both professional knowledge and a genuine passion for helping others to every appointment.

Building this business has allowed me to continue doing what I love most: making a positive difference to people's lives, one appointment at a time.

Training and experience

Micro suction trained

Fully trained in the micro suction ear wax removal procedure. Certificate available on request.

3 years' ENT experience

Three years working side by side with ENT (ear, nose and throat) specialists.

25+ years in care

Hospital and community care, specialising in learning disabilities, autism, mental health and dementia.

Insured and PVG checked

Fully insured for micro suction ear wax removal, with professional indemnity and public liability cover. PVG checked through Disclosure Scotland's Protecting Vulnerable Groups scheme. Insurance certificate available on request.

How I work

• I'll always explain what I'm doing before I do it
• There's never any rush. We can pause whenever you need
• Family members and carers are welcome to stay throughout
• I check your ears first to make sure micro suction is right for you
• My equipment is cleaned and prepared for every visit
• I'll leave you with clear advice on looking after your ears

Gallery

Out and about with Jackie

From the car to your front door, here's what a visit looks like.

Jackie with her branded JC Micro Suction car and equipment Jackie, micro suction practitioner, smiling at a client's home Jackie arriving for a home visit with her equipment Jackie carrying out microsuction ear wax removal in a client's living room Jackie carrying out ear wax removal at a client's home Close-up of Jackie using a microsuction probe with a headlamp Jackie arriving at a care home for ear wax removal visits Jackie's microsuction equipment laid out ready for a home visit

“Highly recommend Jackie at JC Micro Suction! She is incredibly professional, gentle, and explains the whole process perfectly. If you are looking for safe, top-tier ear care from someone who genuinely cares about her clients, look no further.”

— John W., Facebook review

Got questions? Give me a call

I'm always happy to have a chat before you book, whether it's for you or someone you care for.